Politique d’expédition

Shipping Policy

Free Shipping

We offer free shipping on all orders over USD 55.

Shipping Locations & Delivery Times

Orders are shipped from our warehouses in the United States, European Union, or Japan, depending on your delivery location.

• Estimated delivery time: 5–10 business days
• Order tracking: Tracking information is provided for all shipments

Delayed Deliveries

If your order has not arrived within 14 days of shipment, please contact our customer support team. We will investigate the shipment and coordinate directly with the local postal service to assist with delivery.

If you have any questions regarding your order, please do not hesitate to contact us at info@nioteas.com.